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PublishedNo answer from the company for 39 days

Green Motion Crna Gora: Additional charges added to the daily price shown on Booking.com

Complaint about:
Green Motion Crna Gora
Category:
Car rental
Posted by Tu*** k***32 views

Machine-translated. The original is written in: Türkçe.

I wanted to rent a car from Green Motion Crna Gora through booking.com. The site shows the daily rental price as approximately 10-15 euros. However, when we went to the branch, various costs were charged on top of this price, such as tyre change, winter conditions fee and additional insurance fee. These extra charges create a serious difference between the price shown at the time of booking and the amount actually to be paid. In my opinion, this practice misleads and harms renters. I want the company to ensure that the price advertised on booking.com reflects the total amount to be paid, and to clearly show the additional charges at the booking stage.
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Green Motion Crna Gora: Booking.com'da gösterilen günlük fiyata ek masraflar eklendi

Green Motion Crna Gora'dan booking.com üzerinden araç kiralamak istedim. Sitede günlük kiralama bedeli yaklaşık 10-15 euro olarak gösteriliyor. Ancak şubeye gittiğimizde bu fiyata ek olarak lastik değişimi, kış koşulları ücreti ve ilave sigorta ücreti gibi farklı masraflar çıkarıldı. Bu ek ücretler, rezervasyon sırasında gösterilen fiyatla ödenecek gerçek tutar arasında ciddi bir fark yaratıyor. Bence bu uygulama, kiralayanları yanıltıyor ve mağdur ediyor. Firmanın, booking.com'da ilan edilen fiyatın ödenecek toplam tutarı yansıtmasını ve ek ücretleri rezervasyon aşamasında açıkça göstermesini istiyorum.

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